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CGI Windows & Doors: The West Palm Beach Owner’s Guide
If you have a CGI window or door with a failed part, we stock the replacement hardware and glass you’re likely chasing, and our crew installs it in West Palm Beach homes every week. A typical CGI hardware replacement runs $200 to $900 installed, while a full CGI window or door swap lands in the $4,500 to $25,000 range depending on size, series, and glass package. Most owners discover the problem the same way: a crank that spins without moving the sash, a slider that suddenly drags, a lock that won’t throw, or a door that lets daylight through the weatherstrip where it used to sit tight.
We’re an independent West Palm Beach remodeling contractor, not a CGI dealer, which means we can source OEM CGI parts or match quality aftermarket equivalents without a sales agenda. What we care about is getting your opening sealed and smooth again, with a written price before we touch anything.
Which CGI Models This Applies To
CGI has built several product lines over the years, and the part that fits one series often won’t fit another. The older Estate and Estate Classic lines use a different roller and keeper geometry than the current Sentinel and Targa series. If your home in Flamingo Park or El Cid was built before roughly 2010, there’s a good chance you have the earlier hardware profile, and that distinction matters when we’re matching a roller assembly or a multipoint lock.
The fastest way to identify your window or door is the label. Look for a small etched or printed mark on the glass, usually in a corner, that lists the product line and sometimes the manufacturing date. If the label is gone, a hinge or track measurement gets us there. Here’s the compatibility gotcha: CGI hardware changed between the Estate series and the newer Sentinel series, and an Estate roller won’t ride correctly in a Sentinel track. We keep both profiles in our West Palm Beach stock because this exact mismatch is what half the DIY attempts we see get wrong.
OEM hardware is what we reach for first on anything structural: hinges, multipoint locks, corner keys. For wear items like weatherstripping, rollers, and sweep seals, a quality aftermarket part often matches or exceeds the original at a lower price, and we’ll show you both options with the part numbers written on your estimate.
Styles & brands we work with
Signs Your CGI Windows & Doors Is Failing
- The crank turns but the sash doesn’t move, or moves in jerks. The operator gear inside the crank housing has stripped, or the arm has bent. On CGI casement windows, this is the single most common failure we see after storms in West Palm Beach, when wind load flexed the hardware just past its limit.
- A sliding door drags, grinds, or needs two hands to move. The rollers are shot. Coastal humidity and salt air eat the bearings over time, and on CGI sliders we often find the roller housings have corroded even when the rest of the door looks fine.
- The lock won’t throw, or only half the points engage. Multipoint lock bars bend slightly out of alignment after years of frame settling. You’ll feel the handle go stiff at the last quarter turn, or hear only one point click instead of three.
- Drafts, water stains, or daylight at the sill or jambs. The weatherstripping and sweep seals have compressed flat. In a West Palm Beach rainy season, a failed sweep doesn’t just leak air, it lets wind-driven rain wick under the door and into the flooring.
- Condensation between the glass panes. The insulated glass unit’s seal has failed. You can’t wipe it away because it’s inside the sealed unit. On CGI impact glass, this means the IGU needs replacement, not the whole window frame, which saves real money.
See the difference
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After
Before
After
Before
AfterReplacement Cost & What’s Included
Here’s what CGI part and window work actually costs in West Palm Beach, written plainly:
| Work | Typical Installed Cost |
|---|---|
| Roller replacement, sliding door | $200 – $450 |
| Crank operator replacement, casement window | $180 – $400 |
| Multipoint lock replacement | $350 – $900 |
| Weatherstripping and sweep seal replacement | $150 – $500 |
| Insulated glass unit replacement (per window) | $500 – $1,400 |
| Full impact window replacement | $8,000 – $25,000 |
Parts and labor are always listed separately on our written estimate, so you see exactly what the hardware costs and exactly what our crew’s time costs. The price we write is the price you pay; if we open the door and find a corroded track underneath the roller, we call before adding a dollar. Every installation carries our 365-Day Done Right Promise, and we show you the old parts before we leave so you know what was actually replaced.
DIY or Call Us?
Some checks are worth doing yourself. You can inspect the label for your series, photograph the failed hardware from two angles, and run a credit card along the weatherstrip to feel for compressed or torn sections. That’s information that helps us quote you accurately over the phone.
Here’s where DIY goes sideways. Multipoint locks on CGI doors run through the entire door edge, and a mis-timed replacement means a lock that won’t throw at all. Crank operators sit under spring tension on some models, and the wrong operator torques the sash out of square. Misaligned tracks turn a $300 roller job into a $1,800 track replacement. None of this is hard for a tech who does it weekly, but most of it is expensive to undo. If the part is more than a sweep seal, call (728) 203-3270 and let us quote it before you order anything online.
FAQs
Under normal coastal conditions, you can expect 20 to 30 years from the frame and glass, while moving hardware like rollers, crank operators, and weatherstripping typically needs replacement every 5 to 8 years. Salt air shortens the life of exposed bearings and steel hardware, which is why Florida coastal homes go through these parts faster than inland installations. If your CGI product is over 15 years old and showing two or more symptoms from the list above, replacing the hardware now is cheaper than waiting for the track or sash to take damage.
Yes, in most cases the failure is isolated to a replaceable component: a roller, an operator, a lock body, a sweep seal, or an insulated glass unit. Full replacement is only necessary when the frame itself has rot, severe corrosion, or structural distortion. We’ll tell you which one you’re dealing with during the estimate, and we won’t sell a full window where a roller would fix it. Call (728) 203-3270 and we’ll give you an honest read.
Most single-part replacements, like a roller set, crank operator, or lock body, take one to two hours on site. Weatherstripping and sweep seals are usually a 45-minute job. If we need to order a specific OEM part that isn’t on our truck, we’ll give you a written lead time at estimate, but common CGI hardware for the Estate, Sentinel, and Targa lines is typically in stock for West Palm Beach jobs.
We keep the most frequently replaced CGI hardware on our service vehicles: Estate and Sentinel series rollers, casement operators, multipoint lock bodies, sweep seals, and weatherstripping in standard widths. For less common parts, we source OEM from our supplier network and schedule the install once it’s in hand. We also stock parts for KraftMaid, Cambria, and Silestone product lines, which matters when a remodel includes cabinetry or countertop work alongside your windows and doors. Call (728) 203-3270 and tell us your CGI series; we’ll check the shelf before you hang up.
- We stock common CGI replacement parts for West Palm Beach homes, including Estate and Sentinel series hardware.
- Most CGI failures are component failures, not whole-window failures, and cost $200 to $900 to fix correctly.
- Written pricing before work starts is standard on every job, never an add-on.
- Graham Stein walks every CGI repair site personally before the crew arrives, and the same crew leaves shoe covers at the door and a photo of the clean-up on the way out.
- Parts and labor are itemized separately, with no cost surprises after the door is open.
Written by Graham Stein, Owner, Elmstead Remodeling West Palm Beach at Elmstead Remodeling West Palm Beach, serving West Palm Beach and nearby areas.
